

Privacy Policy
UPDATED DATE : August 2024
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. For this reason, we are committed to respecting the confidentiality of the personal information that is collected on this site. The purpose of this Privacy Policy is to set out to you:
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How your personal information is collected and processed. Personal information is any information that can identify you. This includes your first and last name, your age, your postal address, your email address, your location or your IP address;
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What your rights are in relation to this information;
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Who is responsible for the processing of personal information collected and processed;
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To whom this information is transmitted;
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Possibly, the site's cookie policy.
Consent
By using our website, you consent to our privacy policy and accept the terms stated in this policy. We only collect information necessary to fulfill the purposes described in this policy, and we will notify you in advance if we need to collect additional data.
Collection of personal information
We collect personal information via the contact form and the online chat form. We also use cookies and logs to collect information. Relevant information is collected when you voluntarily interact with our website. This may include information such as your first name, last name, full residence address, phone number, email address. We use the information collected in this way for the following purposes: contact, statistics, communication, personalisation of the user experience, compliance with legal obligations.
Information collected automatically
We automatically collect certain information when you browse our website, such as: IP address of your computer, configuration of your browser and operating system, configuration of your mobile device, geographical location (country), pages visited, content viewed, path through the site, content downloaded from the website or integrated from other websites, Cookie Information.
Retention and sharing of personal information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal requirements. The information collected is not shared or sold to third parties under any circumstances. However, we may be required to disclose your personal information to the authorities in the following cases: legal requirement, legal process, protection of my legal rights.
Your rights over your personal data
You have certain rights over your personal data, including: right of access to your data, right to rectification of your data, right to withdraw your consent, right to portability of your data, right to erasure of your data. To exercise these rights, please contact us at the following address: nettocap.ca@gmail.com.
Security of personal information
We implement security measures to protect your information from unauthorized access, loss, theft, disclosure, copying, unauthorized use, destruction, or modification. All stored data is carefully secured and is only accessible to members of our partners (if applicable) who are bound by a strict confidentiality agreement. We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since there is no mechanism that offers maximum security, there is always an element of risk when using the Internet to transmit personal information. In addition, we are committed to complying with the legislative provisions set out in the Act respecting the protection of personal information in the private sector.
Cookies
We use cookies to improve the performance of our website and your user experience. Cookies allow the system to identify you when you visit the website and to personalise the content. Some cookies are deleted automatically when you close your browser, while others are kept indefinitely. Cookies do not identify you unless you voluntarily provide information from your device or computer.
Policy update
We reserve the right to change this Privacy Policy at any time. Any changes will be posted on our website and will take effect immediately. If you have any questions or concerns about our privacy policy, please contact us: nettocap.ca@gmail.com